When we’ve packaged your order and it leaves our warehouse, we notify you by email.
We give the estimated time of delivery on the shipping page. However, these are indicative and depend on our shipping partner*.
The delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.
In some pin codes, our shipping partners do not support COD and hence the option might be unavailable. For any queries, please contact our customer care at care@g2gala.com
Orders placed in India are catered by our safe and reliable courier partner, Shiprocket, which has partnered with trusted courier companies such as Fedex, Delhivery, Ecom Express, BlueDart etc.
We are bound in coverage by their reach even though we use some of India’s largest logistics companies for shipping. In case your address is in a location not served by them we would contact you to find an alternative solution to make your products reach you.
An order will be presumed as CANCELLED if there have been 2 failed attempts to deliver the parcel by our delivery partner.
In case of any queries and doubts, we are happy if you write to us at care@g2gala.com
